Our People

What do you like most about working at Richmond Pharmacology?

I like working with my team, because they are very supportive and help me grow within my position. Richmond Pharmacology is my first Clinical Trials role, so my team helps me understand the ins and outs of Pharmacy within Clinical Trials, I wouldn’t trade them for any other team!

How long have you been here, what makes you stay?

I’ve been here for over a year. What makes me stay is that having exposure to clinical trials has made me realize I would like to grow within this industry. Richmond Pharmacology is a good place to learn the basic knowledge, get involved with different trials and interact with sponsors and monitors.

What does a typical day in your role look like?

It starts with dispensing for the pre-meds for the different studies we have, then it would go to dispensing for IMPS, then it would go into manufacturing which would include randomization, once it’s manufactured the QP is done. The best thing about this is we work in the GMP perspective, so we need to take care of everything in production. Once this is done, we return to completing all the other study documents.

What are your hobbies?

In my spare time I like to read, paint and draw which is what I would do to unwind from work.

What do you like most about working at Richmond Pharmacology?

What I like most about working at Richmond Pharmacology is the location. As it is in central London, it is easy for me to travel into work especially working in clinic it saves me a lot of time commuting in. Another factor I like is the people, clinic management treat all at the same level which enables us to work well together as a team. This has a positive impact as when it gets busy, everyone helps each other out without asking questions.  

What do you like most about the people at Richmond Pharmacology?

The teamwork, especially the senior members in clinic they always ensure to make themselves available for questions. They will make themselves available to help new starters who are struggling with clinical procedures, providing guidance and being patient, which allows you to learn at your own pace to meet your goals.

How long have you been here, what makes you stay?

I have been working here for almost a year and a half now. The reason I stay at Richmond Pharmacology is because of the accessibility for growth, they are open to supporting my career goals which has enabled me to progress within the business. Not only is this restricted to one department, but you can cross over to another department if interest is shown in another area, which enables you to learn more on the clinical Trials process.

What is your standout moment working here?

During my first 6 months, I received a promotion to Ward Supervisor as my seniors were impressed with my progression within clinic. This is something that really surprised me as in a standard job, this would take longer. So, it showed me, that your hard work will get recognized by your senior members.

What does a typical day in your role look like?

My daily role is to ensure everything is happening on time, delegating tasks to other members of staff, coordinating with different departments and ensuring everything is running smoothly. In Richmond Pharmacology lots of the procedures are time sensitive so it is highly important it runs smooth; however, this is always met with teamwork.

What are your hobbies?

Outside of work, I will play sports with my friends or go out to different restaurants, as Richmond Pharmacology is located in central London it makes it easier to find nice places. Also going out with my colleague’s after work for a social is quite a nice start to the weekends.  

What do you like most about working at Richmond Pharmacology?

The people are very friendly here, I get on with everyone... it’s more like working with a family then colleagues. I can get quite creative with certain aspects of the role; I enjoy the advertising aspect in terms of feeding leads through to Volunteer Recruitment. This gives me that sense of achievement once a study has been completed or gone through onto admission.

How long have you been here, what makes you stay?

I’ve been here since 2005 on and off, again it comes down to the people I work with. I’ve known some of them for years, also the way I can move across to different departments as if you’re good at something they allow you to move where you want to go in the company. The flexibility of this is great as I like to get the exposure to how the overall scope of clinical trials works.

What is your standout moment working here?

I have quite a few, and they would all come down to deliverables or what I’ve been able to achieve through delivering clinical trials as a Volunteer Recruitment Manager. In terms of getting the studies completed on time, managing multiple studies to ensure there is an overall good completion rate. Seeing studies come through the door and getting the sense of achievement when you manage to go above and beyond in completing this on time.

What do you like most about working at Richmond Pharmacology?

The best thing I enjoy about working at Richmond Pharmacology is the number of people I get to meet, so the variety from different patients and volunteers. We’ve had a great influx in patient and volunteers so being able to see people from different walks of life, how potential life changing medication can persist. Even then when it’s not necessarily life changing it allows likeminded people to meet each other.

What do you like most about the people at Richmond Pharmacology?

I think we have a community; I feel that work is difficult for some people, but some people love it too but either way, we all try to help each other when there are tough times. When there are tough times, we all make sure to strive together and when there are good times, we make sure to enjoy them together.

What is your standout moment working here?

My first long term study; I was allocated a study where patients had to take antibiotics for a long period of time and I can remember, it was one that requires a long lead up phase. This was around 64 days and as you know, peoples mind change, life happens so that was the moment I realized this was what I wanted to do. As you need to ensure you have a pool of people that you’re working with, and you had to make sure that you can manage it until the end.

What does a typical day in your role look like?

The main part of my day is the recruitment of the healthy volunteers and patients for our different studies; it mainly starts off with me looking at what our day looks like; who’s attending, and we look at our outpatients; who is attending for follow up appointments and ensuring we are managing our teams and volunteers through each stage in their journey here.

How long have you been here, what makes you stay?

I’ve been at Richmond Pharmacology for four and a half years. I believe what makes me stay is that this was my first job after university, so it is where I have learned to grow, become more of a manager within myself and had the time to develop myself. I feel that in a way, this has made me.

What are your hobbies?

My hobbies involve; DJing, I have a set of decks at home, basketball, rugby, the gym and Moutai.

What do you like most about working at Richmond Pharmacology?

I really enjoy the independence and freedom I get with working flexible hours. Which is something, having now experienced, I really enjoy and don’t think I can give up. Another thing is the staff as they are easy to get along with and approach because in my department, I must strongly rely on connecting with people in other departments, so not having the boundary of how I will communicate or approach this person is really great in terms of ensuring compliance.

What is your standout moment working at here?

I haven’t been here for long, but part of my responsibilities is ensuring eligibility are met before volunteers are randomized from the studies and so, that means that we have a small window to ensure that all the data is collected and so, because of that I really enjoy working towards getting the eligibility getting signed off the day of admission. It also means, we end up seeing a lot of the clinic staff and doctors. Working alongside them and meeting that deadline is enjoyable.

What does a typical day in your role look like?

It depends on the number of studies that we have, so we will be doing a lot of quality control and compliance checks for the volunteers who have been randomized, so it will just be quality controlling the main files and their outpatient visits and then on days where we have admissions; we will complete their eligibility checks, liaising with external monitors, Laboratory, Clinic and the Data Management team on a regular basis to ensure were meeting database deadlines. A typical day is not always the same but sometimes it can be depending on the overall Richmond Pharmacology schedule. It’s fun!

What do you like most about the people at Richmond Pharmacology?

Everyone is very approachable; part of my role is to ensure all the queries are resolved, so the monitors will be raising this with us which we will then raise internally with the relevant departments. We need to ensure this is completed in a timely manner but also that they are answered in full. Having weekly sessions with departments allows us to get this resolved, but also enables us to get to know each other on a personal level too.

What are your hobbies?

Outside of work, I enjoy watching films so it’s nice to switch off and have a change of scene from work. I also like sightseeing; going to museums around London too as I am interested in History and Geography.

What do you like most about working at Richmond Pharmacology?

What I love most about working at Richmond Pharmacology is the people. The team is incredibly supportive, encouraging, and has a strong work ethic. Despite the intensity of our work environment, we maintain a friendly and positive atmosphere. The sense of gratification that comes from achieving our goals and reaching our targets makes me feel even more connected to my work and bonded with my colleagues and the company.

What is your standout moment working here?

One of my standout moments at Richmond Pharmacology was developing the Japanese side of our work. This included recording Japanese audio-assistance and translating medical documents in-house. I'm also proud to have introduced Screening doctor's section, Medical Admin department, and an Occupational Support Manager role.

What does a typical day in your role look like?

My role varies day-to-day, but with my new position, I spend 80% of my time listening to staff and 20% doing clinical work such as writing referral letters, resolving medical queries, recording Japanese audio, and performing doctors' appraisals.

How long have you been here, what makes you stay?

I have been with the company for 13 years and 9 months. The reason I stay is because I feel valued and trusted. The company has supported my career development by listening to my ideas and being flexible with my opinions. I'm also excited to see my colleagues' talents grow and support their career progress.

What are your hobbies?

I enjoy social dancing, including Ballroom, Jazz, Charleston, and Jive.

What do you like most about working at Richmond Pharmacology?

I find it very inspiring to work so closely with the leaders of the organisation, and a group of people who have achieved so much in their industry. I find myself constantly learning things from them. It also means that I get to see the bigger picture of what the company is striving to achieve and how it helps real patients which is very satisfying.

What is your standout moment working here?

When I started, the Executive Assistant (my Line Manager) went on Maternity Leave and I was able to step up and fill in for them. Being able to take on more responsibility has been a real benefit to me and I have learned many new skills because of this.

What does a typical day in your role look like?

The reason I like my job is because it is so varied. I get all sorts of requests from across the business, but when I am not dealing with these types of needs, I am managing the Executive Board’s diaries and ensuring their days run smoothly, planning event attendance and logistics, and working with all types of teams to support them in meeting with the Directors.

How long have you been here, what makes you stay?

I started in 2022, and immediately I was attracted to how you are encouraged to choose your own path. There are so many areas into which you can develop and grow, so if you think you can bring something to a certain team or role, you are supported in doing so. Its very free here.

What are your hobbies?

In my spare time, I like to bake cakes that look like “other things.” This is definitely something I picked up during lockdown and it has stuck with me. I have baked a Victoria sponge which looks like a box of chicken nuggets, an anti-gravity cake which looks like a bowl of noodles, and a red velvet cake which looks like a watermelon. I also like to travel and will often take myself on trips with detailed itineraries.